See our answers below to some Frequently asked questions about Hurricanes memberships:
How do I take out a Hurricanes Membership?
Hurricanes memberships for BBL16 and WBBL12 will go on sale on July 9th. If your membership is set for auto-renewals will be processed for existing members on August 10th.
If you’d like to receive updates about memberships, please subscribe via the link below.
Will a BBL16 & WBBL12 Membership include a match at UTAS Stadium?
Yes, included in our BBL16 home matches this season is one home match at UTAS Stadium. If you have a Reserved Seat Membership, this will give you access to a Reserved Seat at UTAS Stadium. If you have a General Admission Membership, you will have access to a General Admission ticket for this match. For flexi-members, you can use this match as one of your BBL16 matches included in your membership.
Once tickets go on sale, we will send you instructions on how to redeem your tickets to this match by using the 12-digit barcode on the back of your membership card.
How do I update my member details & payment details for auto renewals?
If you are a member and need to update payment details. Please log into your TicketMaster account and change in there.
If you need to change your email, phone or contact information (or you aren't receiving emails from us) please contact us via phone, email or in-person at the Customer Hub.
membership@hobarthurricanes.com.au
What's the difference between a Reserved Seat & General Admission Membership?
General Admission Memberships just give you access to the hill and GA area at Ninja Stadium for all home games. If you have a Reserved Seat Membership, you are able to select your seat and sit in the Ricky Ponting Stand for all home matches. The seat that you select will be your same seat all season. If you would like to upgrade your GA Membership throughout the season, this is possible prior to matches by contacting our membership team.
membership@hobarthurricanes.com.au
How do I access my membership card?
One you have purchased a membership, you will receive an email from a Hobart Hurricanes email address, titled ‘Your digital membership card is attached’. You can save this digital card to your wallet, you can also open the PDF attachment and print your card. If you would like to print your card but don’t have access to a printer, you can drop into the Customer Hub at Ninja Stadium and we will happily print your card for you.
We will also post a physical card within 3 weeks of purchase. This will be sent to address in your Ticketmaster account. Please make sure your address is correct before purchasing your BBL16 & WBBL11 Membership
Do members get finals tickets?
If the Hurricanes host a final and you are a current member, you will be the first to access tickets. We will send you email with a password to unlock tickets on the Ticketek website prior to general public.
What is the mber+ store?
You will receive an email from Hobart Hurricanes mber+ store, which will contain your user name, along with a link that will take you directly. This store gives you access to purchase member only merchandise. Depending on which membership you have purchased, you may have credit waiting in your account to use within the store. You can also purchase as many additional items as you wish.
There is a short video on how to use the mber+ store, link attached here.
Why am I not receiving member-only emails?
Membership includes exclusive communications such as matchday updates, finals ticketing and player content. Emails are sent from info@email.hobarthurricanes.com.au. If you are not receiving them, you may have opted out of marketing communications. To fix this, update your preferences in your Cricket Plus account and opt in to member communications.
How do I change my Reserved Seat?
If you purchase a Reserved Seat Membership and wish to move seats after you purchase, please contact Hobart Hurricanes Member Services to explore possible options via email membership@hobarthurricanes.com.au.
Is my Hobart Hurricanes Membership transferable?
Yes, it is. If you can’t make it to a match, you can share your digital membership card or physical member card with family and friends.
Can I access the WBBL home matches with my Hurricanes Membership?
Yes you can, your membership will give to access to all WBBL home matches.
What is the age for Junior membership?
A junior membership for next season is for a child who is 15 or under as of the 31st of August 2026.
What qualifies you for a Concession Rate?
To be eligible for a concession rate, a member must be a holder of one of the following cards:
- A Department of Veterans’ Affairs card, TPI or Department of Veterans’ Affairs issued Pensioner Concession Card*
- Commonwealth Senior Health Care Card
- Pensioner Concession Card (PCC)*
- Health Care Card (HCC)*
- Full time secondary or tertiary student cards**
*Cardholders only (not their dependents listed on the card) are entitled to the concession price for a ticket.
**Excluding student cards from institutions based outside of Australia
I don’t have a printer, but want to print the PDF of my Member card?
Not a problem, please visit our Customer Hub at Ninja Stadium, Monday to Friday and we can print for you.
I need assistance with mber+ store, who can I contact?
Not a problem, if you are having trouble accessing the store or have any questions relating to the store, our members have support through the following contact email support@mberplus.com.au
For any further questions, please contact us at membership@hobarthurricanes.com.au.